Dental Insurance Coordinator

A Healthcare Role That Respects Your Time Beyond the Clinic

Behind every smooth dental visit is an insurance process done right. This role is built for detail-driven professionals who know how to keep claims clean, payments on track, and patient accounts accurate. Enjoy a stable day shift, fixed weekends off, and the freedom to focus on life outside work. This opportunity offers balance, structure, and predictability—perfect for healthcare professionals who want a fulfilling career without sacrificing personal priorities or downtime.

Job Description

As a Dental Insurance Coordinator, you will handle insurance verification, claims submission, follow-ups, appeals, and payment posting to ensure timely reimbursement. You’ll work closely with clinical and administrative teams to maintain clean patient accounts, support strong cash flow, and ensure compliance with payer guidelines.

Job Overview

Employment type: Indefinite term type contract
Shift: Day Shift (8:00 AM – 5:00 PM EST), Weekends off
Work setup: Onsite, Calle 97A, Bogotá, Colombia

Exciting Perks Await!

• 5-day work week
• Weekends off
• 20 vacation days in total
• Prepaid medicine
• Fully customized Emapta laptop and peripherals
• Indefinite term type contract
• Direct exposure to global clients
• Career growth opportunities
• Diverse and supportive work environment
• Prime office locations in Bogotá and Medellín
• Unlimited upskilling through Emapta Academy courses

The Qualifications We Seek

• Dentist qualification is a must
• 1 to 3 years of relevant experience
• Bilingual proficiency preferred, English and Spanish
• High attention to detail with strong organizational skills
• Ability to manage high claim volumes and meet deadlines
• Strong communication and problem-solving skills
• Understanding of HIPAA and healthcare compliance standards

Work Environment

• Fast-paced, team-oriented culture
• Requires collaboration with clinical and administrative staff
• Supports multiple locations

Your Daily Tasks

• Verify dental insurance benefits, including PPO and Medicare Advantage, prior to treatment
• Submit dental insurance claims accurately and on time
• Review explanation of benefits (EOBs) and post payments, adjustments, and denials correctly
• Track and follow up on unpaid, denied, or underpaid claims
• Prepare and submit insurance appeals and corrected claims with supporting documentation
• Ensure procedures are billed accurately and in compliance with payer policies
• Communicate with insurance carriers regarding claim status and eligibility
• Coordinate with front desk and clinical teams to resolve documentation or coding issues
• Maintain accurate patient account records and insurance notes in the practice management system
• Identify denial trends and report issues to leadership
• Assist patients with billing questions related to insurance coverage and balances

About the Client

Supporting Dental Care Through Smarter Insurance Operations

Our client is a healthcare organization focused on delivering high-quality dental services through efficient, patient-centered operations. With multiple locations and a strong emphasis on compliance and financial accuracy, the organization values professionals who can manage insurance processes with precision, consistency, and accountability. Their commitment to streamlined workflows ensures both patients and providers experience smooth, reliable care from start to finish.

Welcome to Emapta Colombia!

At Emapta, you're not just joining an industry-leading outsourcing provider; you're becoming part of a community that celebrates the rich cultural tapestry of Colombia. Our track record of success and diverse international clientele across various industries provide a solid foundation for your career. With over 1,000 global partners preferring to open remote jobs in the country, our vision is to help you and thousands more Colombians reach your full potential and dreams without the need to leave the country and work abroad.

Join forces with passionate professionals who share the desire to make a meaningful impact through premium global opportunities, all at your fingertips. Emapta isn't just a company; it's a community that values the balance between work and life. Start a truly exciting journey with us and discover how your talent can flourish in a setting that celebrates the spirit of Latin America.

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